Thero Privacy Policy


1. Overview

Your privacy is critically important to us. At Thero we have a few fundamental principles regarding privacy:

– We don’t ask you for personal information unless we truly need it. (We can’t stand services that ask you for things like your gender or income level for no apparent reason.)

– We don’t share your personal information with anyone except to comply with the law, develop our products, or protect our rights.

– We don’t store personal information on our servers unless required for the on-going operation of one of our services.

– We aim to make it as simple as possible for you to control what’s visible to the public, seen by search engines, kept private, and permanently deleted.

Below is our privacy policy which incorporates these goals. If you have questions about deleting or correcting your personal data please email our support team at or reach us using the following information:



Mailing Address:
PO Box 362
Orcas Island, WA 98280


2. Website Visitors

Thero operates the website It is Thero’s policy to respect your privacy regarding any information we may collect while operating our websites.

Like most website operators, Thero collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Thero’s purpose in collecting non-personally identifying information is to better understand how Thero’s visitors use its website. From time to time, Thero may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

Thero also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on blogs. Thero only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below, except that blog commenter IP addresses and email addresses are visible and disclosed to the administrators of the blog where the comment was left.


3. Gathering of Personally-Identifying Information

Certain visitors to Thero’s websites choose to interact with Thero in ways that require Thero to gather personally-identifying information. The amount and type of information that Thero gathers depends on the nature of the interaction. For example, we ask visitors who sign up for a blog at to provide a username and email address. Those who engage in transactions with Thero – by purchasing access to the Akismet comment spam prevention service, for example – are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Thero collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Thero. Thero does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.


4. Aggregated Statistics

Thero may collect statistics about the behavior of visitors to its websites. For instance, Thero may monitor the most popular users, posts, events, comments, videos and images on the site. Similarly, Thero may also may gather traffic data or monitor spam screened by a third party service to help identify spam, security threats, or user engagement. Thero may display this information publicly or provide it to others. However, Thero does not disclose personally-identifying information other than as described below.


5. Protection of Certain Personally-Identifying Information 

Thero discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors, volunteers, and affiliated organizations that (i) need to know that information in order to process it on Thero’s behalf or to provide services available at Thero’s websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Thero’s websites, you consent to the transfer of such information to them. Thero will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Thero discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Thero believes in good faith that disclosure is reasonably necessary to protect the property or rights of Thero, third parties or the public at large. If you are a registered user of the website and have supplied your email address, Thero may occasionally send you an email to tell you about new features, partnerships, solicit feedback, or just keep you up to date with what’s going on with Thero and our products. We primarily use our various email lists, blog posts, or website alerts to communicate this type of information.  We expect to keep this type of communication to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Thero takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.


6. Cookies

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Thero uses cookies to help Thero identify and track visitors, their usage of Thero website, and their website access preferences. Thero visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Thero’s websites, with the drawback that certain features of Thero’s websites may not function properly without the aid of cookies.


7. Web Beacons

Thero and some of our third parties use web beacons on our websites and in our emails. In their simplest form, Web Beacons are small strings of code that provide a method for delivering a graphic image on a web page or in an email message for the purpose of transferring data. For example, when an Internet user visits a page on a website, the code for a page being visited may include instructions to go to another server to gather a single pixel graphic image (a Web Beacon). We use Web Beacons to generate site traffic reporting, unique visitor counts, and personalization of the user experience.


8. Advertising

We believe seeking help for mental health services is of vital importance and that the experience should be free of advertisements.  Thero does not make money from selling advertising on the site, serving ads to you, or selling information about our users to third parties, including advertisers, data brokers, search engines, or anyone else.

We may share your personal information with third parties in cases where (a) you tell us it is OK to do so, (b) we believe that we need to do so to comply with applicable law or legal obligations, or (c) if we contract with a third party service provider to offer services for you – for example, with a credit card processing company if you decide to buy something through our site.

*Note to California Residents: Under California Law SB 27, California residents have the right to receive, once a year, information about third parties with whom we have shared information about you or your family for their marketing purposes during the previous calendar year, and a description of the categories of personal information shared. To make such a request, please use the contact information set forth at the beginning of this document, include the phrase “California Privacy Request” in the subject line, and provide us with your name, address and email address.  We will respond to you within thirty days of receiving such a request.


9. Partnerships and Collaborations 

While we do not sell your information, Thero reserves the right to share your personally identifiable information with organizations or companies with whom we have strategic partnerships or collaborations. This is done to further our non-profit’s mission. We make reasonable efforts to inform users at least 30 days prior to sharing such information.


10. Business Transfers

If Thero, or substantially all of its assets were absolved the user information would be one of the assets that is transferred by a non-profit with a mission that aligns with Thero. The user information will not be sold. You acknowledge that such transfers may occur, and that any transfer of Thero’s holdings include user information and that the non-profit that receives this information may continue to use your personal information as set forth in this policy. 


11. Privacy Policy Changes

Although most changes are likely to be minor, Thero may change its Privacy Policy from time to time, and at Thero’s sole discretion. Thero encourages visitors to frequently check this page for any changes to its Privacy Policy. If you have a account, you should also check for alerts to these changes as we occasionally send out alerts to our users. Your continued use of and its Services after any change in this Privacy Policy will constitute your acceptance of such change.